Terms of service
Last updated: November 11, 2026
These terms cover your use of dokreativ.com and the work we do for you. “We” means Dokreativ Technologies Private Limited, a company registered in India and based in Bengaluru. If you are a client in the United States, “we” means Dokreativ LLC, a Delaware limited liability company, which signs and invoices your work. “You” means you, or the business you represent.
Using this website
You are welcome to browse, read and contact us. Please do not attack or overload the site, copy our content or design for your own use, or use our name in a way that could mislead people.
Working with us
Every project or retainer starts with a written proposal covering the scope, timeline, fees, payment terms, length of the agreement and notice period. If your signed proposal says something different from these terms, the proposal applies.
Fees and payment
Our fees are the ones in your proposal, plus GST or other taxes where they apply. US clients are invoiced by Dokreativ LLC. Advertising spend is paid by you directly to Google, Meta or other platforms, through accounts in your name. If an invoice is overdue, we may pause work until it is paid.
Who owns what
- Once the work is paid for, you own what we made for you: designs, content, code and files
- Ad accounts, analytics, domains and your Google Business Profile are set up in your name from the start
- We keep our general know-how, tools and reusable code that are not specific to your project
- We only show your work in our portfolio with your permission
Results
We commit to doing the work properly and reporting honestly on what it brings in. We cannot guarantee rankings, leads or sales, because they also depend on things outside our control, such as search engines, ad platforms and your market.
Confidentiality
We keep what you share with us confidential, and we will sign an NDA if you ask.
Liability
This website is provided as it is. We are not responsible for indirect losses, such as lost profits or lost data. For any claim related to our work, our total liability is limited to the fees you paid us in the 12 months before the claim.
Ending the work
Either of us can end the work with the notice set out in your proposal. You pay for work done up to the end date. We then hand over every account, file and login, and remove our access. We may stop immediately if these terms are seriously broken, for example if invoices go unpaid or the work would break the law.
Changes
We may update these terms. The date at the top will change when we do. Changes do not alter a proposal you have already signed.
Law and disputes
These terms are governed by the laws of India. If something goes wrong, we will first try to sort it out by talking. If that fails, the courts in Bengaluru, Karnataka have jurisdiction. For work signed with Dokreativ LLC, the law and courts named in your signed proposal apply.
Also read our privacy policy and refund policy.
Contact us
Dokreativ Technologies Private Limited, 4th Floor, 3980-3981, 80 Feet Road, 1st Phase Girinagar, Banashankari 3rd Stage, Bengaluru 560050, India. GSTIN 29AAKCD9756B1ZA.
Dokreativ LLC, a limited liability company registered in Delaware, USA.
Email hello@dokreativ.com or call +91 82172 61467.